Privacy notice

Who we are

The Local Fish Market is a wholesale seafood supplier based in Cheltenham, Gloucestershire. We are responsible for the personal details you send us.

What we collect

When you send an order or a trade enquiry, we receive the details you choose to include: your name, business name, email address, phone number, delivery postcode and anything you write in your order or notes.

The forms on this website do not store these details. Pressing send opens WhatsApp or your email app with your message ready, and nothing reaches us until you send it from there.

How we use your details

We use them to reply to you, set up and run your trade account, confirm and deliver your orders, and keep the records we need for accounting and food traceability. We do this to take steps towards, and carry out, our agreement with you, and to meet our legal obligations.

We do not sell your details, and we only share them with those who help us run the business where that is needed, such as our accountant or delivery partners.

WhatsApp and email

Messages sent by WhatsApp or email pass through those services, which handle your information under their own privacy policies.

Your order in your browser

Your order in progress is saved in your own web browser so it is still there when you come back. It stays on your device and is not sent to us until you choose to send it. You can remove it by emptying your order or clearing your browser data.

This website does not use advertising or tracking cookies.

Our email list

If you sign up for our weekly price list by email, we keep your email address and business name so we can send it to you. We use Brevo to store the list and send the emails. Every email has an unsubscribe link, and you can also ask us to remove you at any time.

Visitor statistics

We use Vercel Web Analytics to count visits and see which pages are popular, so we can improve the site. It does not use cookies, does not follow you across other websites, and only gives us totals such as page views, the country you are visiting from and the type of device. It does not tell us who you are.

Website hosting

This website is hosted by Vercel, whose servers may briefly record technical information such as your IP address to deliver the site and keep it secure.

Your rights

You can ask us for a copy of the personal details we hold about you, and ask us to correct or delete them. Contact us at info@thelocalfishmarket.com.

If you are unhappy with how we have handled your details, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk.